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PS'SOFT FRANCE

PS’Soft Service Level Management

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Key Features:

Define Service contracts and commitments - enables formalization of agreements
On-line survey builder wizard - enables measurements of user perception of the service delivered
Correlate measurement from various tools and from PS'Soft solution to create indicators - enables flexibility in indicators calculation
Automatically dispatch Service Level Reports - to improve communication
Easily configure screens and data gathering - to customize the solution to your needs
Service Level Management View - enables executive-level graphical view of Service Levels

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