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PS'Soft Service Desk delivers integrated call, incident and problem management based on ITIL® standards with easy configuration to an organization's unique processes. It includes a robust Knowledge Base as well as powerful self-service features that allow users to report incidents, find solutions to their issues and make requests via the web. With embedded ITIL® processes and easy implementation and configuration, PS'Soft Service Desk has low overall cost of ownership and delivers quick time to value.
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