Key Benefits:
Increase organization agility - through the centralization and standardization of change processes
Reduce risks - by implementing best practice IMAC processes
Increase productivity of IT staff - by increasing efficiencies in processing requests and providing self-service capabilities
Shorten leadtimes - through standardization of approval processes
Minimize disruption - through a better knowledge of impact and control of changes
Better control for better compliance - through process traceability, prioritization, control and optimization.
Increase data accuracy - through automatic updates in real time
Avoid unnecessary interactions during the approval process and service delivery - by automating the change processes
Easily configure to the specific needs of your organization - with an embedded powerful business process technology
Easily integrate with other IT solutions - powerful and open API capabilities
Increase user satisfaction - by understanding the change impacts on services which ultimately improves communication
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See also