Customer Support Services : Technical Support

Do you need help? Our Technical Support employees are available to help you with all questions regarding the installation and use of PRUFTECHNIK products.

Please simply call or e-mail us with your problem. We will work together and decide, whether the problem can be corrected via remote maintenance or if one of our highly trained service technicians will visit you to solve the problem on site. Our well developed worldwide service network ensures quick support in the event of an issue.

Core responsibilities of Technical Support:

• Engineering and commissioning of Online Condition Monitoring systems (CMS)
• Support in the preparation of measuring configurations (database)
• Troubleshooting in the case of software and hardware problems
• Remote support (Remote Mentoring)